Consulting & Services
Scroll below to see our full list of services - from Transformation Consulting, to OKR training to recruitment and more.
Our Transformation Consulting Practice focuses on improving ways of working that lead to stronger outcomes and better results in shorter timeframes - while keeping work transparent.
We take old-style programmes and transform them into nimble, lean and agile development environments. This helps organisations to respond more quickly to changes in the market, which in turn improves working culture, collaboration, and morale.
We focus on…
Supporting the organisations leaders with transformational vision and strategy.
Optimise the organisation’s transformation objectives and aligned structures.
Define short-term and long-term wins.
Execute the strategy with proof of concepts that, when accepted, are scaled across the organisation.
Transformation Strategy, Planning & Execution
Improving Business Agility
True Business Agility is achieved through focus on the right customer and business outcomes.
These are executed on through strategy and roadmaps that are data driven and adaptable based on feedback loops.
Setting up, reviewing and validating the vision.
Creating Objectives & Key Results (OKRs).
Increased organisational alignment with clear communication via purpose driven teams.
Supporting the product leaders with Product vision and long-term strategy.
Use of frameworks that establish an unbroken chain between end outcomes and roadmap deliverables.
Optimising your Operating Model
The Operating Model defines how your organsiation delivers value. We optimise and embed the appropriate operating model to encompass structures, processes and systems. While focusing on developing a lean operating model productivity and efficiency are imporoved to deliver powerful results.
Review existing operating model and build roadmap of improvements.
Organisational alignment with clear purpose driven functions and teams, resulting in effetive results for the organisation.
Adoption of a bespoke Operating Model suitable to the client organisation.
Reducing handoffs in the system of flow, resulting in higher productivity and efficiency.
Delivering new ways of working, incorporating governance mechanisms and control frameworks to ensure compliance, mitigate risks and maintain accountability.
Agile Transformation
Agile Transformation revolutionises how your organisation operates, paving the way for adaptability and innovation. We align your organisation with purpose-driven functions and teams, driving effective results. We specialise in tailoring Agile frameworks to fit your unique business needs, fostering a culture of collaboration and continuous improvement.
Our expertise in Agile transformation empowers teams to respond swiftly to market changes, delivering value to customers faster and more efficiently.
Tailored Operating Models: Review and optimise existing structures, creating bespoke frameworks.
Enhanced Productivity: Reduce system handoffs and streamline processes to boost efficiency and drive superior results.
Governance & Compliance: Introduce robust governance mechanisms to ensure regulatory compliance, mitigate risks, and maintain accountability.
Agile Transformation: Foster a culture of collaboration and continuous improvement, empowering teams to respond swiftly to market changes and deliver value faster.
AI & Digital Transformation
Empower your business with Lithe Transformation's AI & Digital Transformation services to thrive in today’s dynamic landscape.
We leverage the power of Artificial Intelligence (AI), including Large Language Models (LLMs) and other generative AI, to enhance customer experience and employee engagement, streamline your operations, boost efficiency, and gain a competitive edge.
Optimise Workflows: Automate repetitive tasks and free up human resources for higher-level thinking.
Enhance Decision-Making: Gain valuable insights from data analysis powered by AI for informed decisions.
Accelerate Innovation: Develop and test new ideas faster with AI-powered tools.
Personalise Customer Experiecnes: Leverage AI to personalise interactions and interactions, leading to increased satisfaction and loyalty.
Stay Ahead of the Curve: Future-proof your business by embracing the latest advancements in AI technology.
Discovery, Innovation and Customer Experience
Continuous Discovery through design thinking and lean principles is the key to unlocking innovation.
Customer Experience (CX) insights drive innovation and value for decision-making and prioritising portfolios, products and projects.
Lean Innovation Practices to streamline processes and eliminate waste.
Establish iterative feedback loops to gather insights from customers and stakeholders throughout the product development lifecycle.
Leverage CX customer insights to inform strategic decision-making and prioritise portfolios.
Start with comprehensive market research to identify opportunities and challenges.
Utilise rapid prototyping techniques to quickly visualise and test concepts with end-users.
Product Management
We coach teams to use Customer Experience Insights to innovate and improve products and services using a human-centric approach.
Our key focuses include:
Prioritise growth drivers and customer value, measuring progress effectively.
Inform marketing strategies, identifying brand advocates, influencers, and trends.
Identify trends, patterns, and pain points to enhance product / service design and satisfaction, boosting retention and loyalty.
Drive proactive decision-making, forecasting, and strategic planning based on customer behaviours and preferences.
Implement rapid prototyping, Proof of Concept experimentation, A/B testing, design governance, and progress measurement for continuous improvement.
Service Design
Empower teams to harness customer insights for innovation through our collaborative approach to Service Design.
Customer Trends & Patterns: Analyse and leverage insights to drive customer-centric strategies.
Innovation Design Sprints: Accelerate innovation through rapid ideation and prototyping.
Service Blueprinting: Visualise and optimise service processes for enhanced customer experiences.
Portfolio & Product Roadmapping: Strategically plan and prioritise initatives aligned with business goals.
Empathy Mapping: Deepend understanding of customer needs and emotions to inform design decisions.
Customer Journey Mapping: Identify touchpoints and opportunities to enhance customer experience.
Brainstorming & Mind Mapping: Foster creativity and ideation to solve complex challenges.
Storyboarding: Visualise concepts and solutions to communicate ideas effectively.
CX User Testing: Validate designs and gather feedback to ensure user satisfaction.
Digital Strategy & Delivery
We guide organisations in crafting trasnformative digital strategies and uncovering new opportunities through comprehensive discovery and delivery processes using a data-driven approach.
Define clear digital objectives aligned with business goals and customer needs.
Analyse market trends and competitive landscapes for growth opportunities.
Conduct user research and persona development for a deeper understanding of your audience.
Identify and recommend actionable improvements for current digital presence.
Develop a prioritised roadmap for digital transformation.
Experiment with new digital solutions via rapid prototyping and testing.
Implement robust governance structures for effective management.
Measure and analyse performance metrics for optimisation.
Assemble specialised teams quickly for seamless integration.
Scale technical capabilities effortlessly to meet requirements.
Training: Learning & Development
Elevate your team’s capabilities with our tailored training programs - catering to diverse learning needs.
Our range of training includes:
Bespoke Training: Custom programs focusing on agile, scrum, coaching, and scaling agile frameworks.
Industry Standard Training: Ready-to-use solutions covering Agile at Scale, Product Ownership, Leading Agile Teams, and more.
Flexible Delivery: Choose from embedded, classroom, remote, or onsite formats.
Scalable Solutions: From small groups to teams of up to 4,000 employees.
Skill Enhancement: Foster continuous improvement and excellence.
Leadership Development: Equip leaders with tools for organisational success.
Measurable Results: Track progress and measure the training impact for tangible outcomes.
Lithe People
Lithe People is the recruitment practice of Lithe Transformation.
As a recruitment consultancy in its truest sense, Lithe People takes the principles of the
Agile Manifesto and adapts them to the recruitment industry.
