FAQ: Objectives and Key Results

What is an Example of Objectives and Results:

Objectives and results are commonly used in goal-setting frameworks to articulate a desired outcome and the measurable achievements that will indicate success.

For instance, in a business context, an objective might be to increase market share, and the corresponding result could be achieving a specific percentage growth in sales within a defined period.

Examples
Objective: Improve positive impact to our customers
Key Results:
#1. Measured impact through NPS from 7 to 9,
#2. Engagement Levels from 5 to 8.
#3. Reduce number of customer complaints from 500 to 50 per year.

What is the Difference between Objective and Key Results (OKR) and Key Performance Indicators (KPI):

While Objectives represent broader goals, Key Results are specific and measurable actions that contribute to achieving those objectives.

Key Performance Indicators (KPIs) are metrics that assess the performance of various aspects of a business. The main difference lies in their scope and specificity – OKRs focus on achieving specific outcomes, while KPIs measure ongoing performance across a range of areas.

What is the Difference between Program Increment (PI) and OKRs?

Program Increment (PI) is a concept commonly associated with the Scaled Agile Framework (SAFe) and represents a time-boxed planning interval during which an Agile Release Train delivers incremental value in the form of working, tested software and systems.

Objectives and Key Results (OKR) is a goal-setting framework used to define and track objectives and their outcomes. While both are tools for organisational alignment, they operate in different contexts – PI within the Agile development framework and OKR as a broader organisational goal-setting approach.

How about Learning Objectives and Key Results:

Learning Objectives and Key Results (LOKR) are adapted from the broader OKR framework to specifically address learning and development goals. In an educational or professional training context, learning objectives outline what participants are expected to know or accomplish, and key results provide measurable indicators of their achievement. This approach helps organizations and individuals track and improve their learning and development initiatives with clear, measurable outcomes.